(This is an advanced task and should be handled by someone with knowledge of domain and DNS settings. If you would like assistance with this we can handle it for a one time fee.)

By default, all emails sent from your Woo360® website are sent from the email address mailer.madwire.net. Sometimes, these emails may be detected as "spam" by some email providers. To prevent your emails from being sent to spam, you can set up your own Mailgun account so that all of your emails are sent from an email address that matches your domain name.

How to Set up a Personal Mailgun Account

1. Create a Mailgun account - https://www.mailgun.com

• Please view plans and pricing to ensure you are purchasing the volume needed for your store. (In order to setup your actual domain to send, credit card info must be entered into Mailgun)

2. Activate your account - Check your inbox for a "Please verify your Mailgun account" email, click the link, follow the instructions, and you're done!

3. Send credentials and sender information to Marketing 360® if we're assisting with the setting up Mailgun on your website.

Share your Mailgun and domain registrar logins with your point of contact at Marketing 360®.

Never send credentials in plain text. Be sure to use some sort of encrypted sharing method that expires. We recommend MadPush.net.

Let us know what sender information you'd like for your outgoing website emails:

• Mailgun Domain Name that you would like to use.
  This will default to "mailer" if you don't have a preference
   
• Email address you'd like your emails sending from.
  For example: noreply@yourwebsite.com
   
• From name you'd like displayed on the email.
  For example: Your Website

When you send this information, please also confirm and let us know that a credit card has been added to your Mailgun account. 

4. Set up your custom domain in Mailgun and verify your DNS records.

While signed into Mailgun, you'll see a "Get started guide". Click on Set up a custom domain and follow all of the instructions to set up the provided DNS records on your domain.

After the records have been placed, you may need to wait 24-48 hours for the domain to be verified. Mailgun should email you when the domain is verified.

5. Log in to your Wordpress/Woo360® site and update the Mailgun plugin information:

1. Mailgun settings are found under: Settings > Mailgun
   If you do not see Mailgun under the settings, you can install it through the Plugins. Search for Mailgun and install Mailgun for WordPress.
   
   
2. Update the following items:
   1. Mailgun Domain Name (the subdomain you setup)
   2. API Key - (provided by Mailgun)
   3. From Address (email address it appears to be sending from)
   4. From Name (who it appears to be from)

6. Press save and test configuration. Your website emails should start coming from the email address you setup to your inbox.

Have the Marketing 360® Team Set up Your Mailgun Account for you

For an extra fee, please let us know If you would like us to set this up for you. If you opt for this option, please complete step 1 and 2 of this article and send your account manager the following information:

• Your Mailgun Login Credentials

• Your Domain Registrar Login Credentials

• Mailgun Domain Name you would like to use: ie “mailer.yourwebsite.com”

• Email address you’d like your emails sending from ie: noreply@yourwebsite.com

• The from name you would like displayed on the mail ie: Your Website