Printful is a service that lets you sell custom print products online with minimal effort. You simply upload a design and sync your store with Printful. There is no inventory, shipping, or upfront cost for you. Printful automatically prints and ships orders to your customers with your store's branding.

Connect Printful to the Shop App

You can sync Printful with your Shop App by installing the Printful app from the App Market. This will embed a page in your Shop dashboard to manage everything.

1. Click Apps on the left-hand sidebar of your Shop dashboard.

2. Select Printful from the App Market.
   

3. After the app installs, you can access it by going to Catalog > Printful on the left-hand sidebar.
   

4. Create your Printful account and sign in. It will import products from your store.

You can sync existing products to be fulfilled by Printful or mark them as ignored. To add products from the Printful catalog, click Add product.

Setting Up Printful

You can manage how orders are processed and fulfilled in the Printful settings. From your Shop dashboard, go to Catalog > Printful > Settings > Orders.

If automatic fulfillment is enabled and all products in an order are synced with Printful, the order will be fulfilled automatically. If some products aren't synced, the order will be saved as a draft so you can sync them manually.

Managing Shipping and Taxes

Shipping

Printful calculates shipping rates in two ways: Flat rates and Live rates.

• Flat rates: These are the default rates. The shipping method used depends on the carrier's availability and price. You can find Printful's flat rates on the Shipping speeds and pricing page.

• Live rates: These are calculated based on the order's exact weight and destination. Customers choose their preferred shipping method at checkout. To enable live rates, check the box labeled Enable Printful's live shipping rates under Printful > Settings > Shipping.

Note: Disabling a specific shipping method for live rates won't disable it for flat rates. To completely disable a shipping method, you must disable both the flat rate and the method itself.

Taxes

If you use a dropshipping service like Printful, you may have a tax nexus in multiple states. It's a good idea to consult a tax professional or a state government website to find out where you need to collect sales tax. You can create tax rates within your Shop dashboard.

Additional Features

Printful allows you to customize your packing slips, set a return address, and add marketing inserts like flyers or stickers to packages.

Syncing Orders

For Printful to fulfill a new order, the order must have a Paid payment status and an Awaiting Processing fulfillment status. Orders are usually synced every 15 minutes, but it can take up to an hour.

• Payment Method: If you don't have a credit card or PayPal account linked with Printful, or if your Printful wallet is empty, orders will not be fulfilled and will show up as Failed. To add a payment method, go to Catalog > Printful > Settings > Billing > Billing Methods.
  

• Missing Order: If a paid order doesn't show up in your Printful account, you can manually trigger a sync. Go to My Sales > Orders, find the order, and update the order details. This will prompt Printful to check the order and sync it.