Email Campaigns
Troubleshooting "Save Failed" Error in Email Builder
If you receive a "Save Failed" error message while using the email builder, it's likely being caused by a troublesome content block. This most often occurs if a content block has lots of mixed text formatting, or an image that is unable to save ...
What to do if You See a High Number of Opens for a Single Email Recipient
If you are viewing the Recipient Activity for an Email Campaign and see a larger-than-normal number of email "opens" and link clicks from one specific recipient, then it is most likely due to their email provider's firewall or security measures. This ...
Why are Orange Bars Appearing Under my Email Address When Setting up an Email Campaign?
When you are setting up an email campaign, you will be prompted to enter the suffix of your company or organization's email address (the web address that follows the @ in the email address). You may see orange bars appear under this field. This means ...
Use the Design and Spam Test to Preview How Your Email Will Look
The design and spam test is an automated test tool, built into your account. It shows you what your email will look like in all the major email clients, before you send it. It also runs your campaign through popular spam filters to detect anything ...
How Do I Reduce Spam Complaints For My Emails?
When a user receives an email from your Email Marketing campaign, their email service provider presents them an option to mark the email as "spam". If the emails that you send from your Email Marketing dashboard receive too many spam complaints from ...
Send Emails From a Verified Email Address
When setting up your email campaign, you will be prompted to enter the email address that your emails will be 'sent from' under the section labeled Who is sending this campaign? You will enter the suffix of your company or organization's email ...
Add a UTM Tag to Your Emails
The in-dashboard analytics on Marketing 360® can help you easily see which emails you send are opened or interacted with. However, you can also track what happens after a user clicks a link in your email and lands on your website. To track how users ...
Email Image Size Cheat Sheet
When you are building emails for your campaign, you will want to make sure that the images you include are sized correctly and consistently. Below, see some examples of how to size the images in your emails. Recommended Image Sizes This is a standard ...
Generate an Email Preview Link
If you need to preview an email but don't want to send a test email, then you can generate a URL that anyone can view. This allows you to preview the email content in your internet browser the same way that you would view a web page. To start, ...
Create Email Campaigns
The Email Campaigns page displays recently drafted and sent campaigns to give you quick insight into the current state of your email marketing. In this guide: What is a campaign? Regular campaign A/B test campaign Create a campaign Step 1: Campaign ...