Watch this video guide!
To backorder a Tracking Number (TN) currently not in the search function of Marketing 360's CTC portal,
- Go to https://ctc-backorder.madwire.network/backorder/
- Click Add Backorder
- Request the route to be set up as outlined in the below screenshot:
- Click Submit
- You'll get an email like so when the number is Found. Click the link in the email to be taken to the backorder tool.
- Click Provision in M360 on the route in question.
- The route will immediately become active as a part of every other feature of MM360's CTC Program.