Bulk-Upload Content to the Social App via CSV File
You can bulk-upload content to the Social app by saving your content in a CSV file. This will allow you to pre-load posts with an image and caption ready to go.
Create the CSV
First, you will want to create a pre-formatted CSV file. Click this link to download a pre-formatted CSV to your device: CSV Template
Formatting the CSV
Required fields
The following fields must have data in them in order to upload correctly:
| Field | Information to include |
| Link | This is the URL for any online content you would like to share. Blogs, Podcasts, Online Products, etc. Our system will pull the metadata for links, meaning the image and caption already associated with that link. However, you can still input your own caption into the Caption column if you would like to override the existing one. |
| Image | This is the URL of an image you want to share. You can use sites such as Imgur, Imgbb or other free image hosting sites to upload your image. Once these images are loaded in, you will want to find the 'Direct Link' and paste it into the CSV Template. For more information on how to host your images, check out the video above. |
| Caption(s) | This is going to be the text which appears below your content. You can add multiple captions in the Caption field by separating your captions with this divider: %|% |
Optional fields
The fields below are not required, but you can include data for the following:
| Field | Information to include |
| Title | A title for the post. |
| Approved | This will mark the post as "approved" without needing to undergo an approval process. |
| Recycle | This will set the post to be automatically "recycled" without needing to manually set the post to recycle in the platform. |
| Comment |
Add an internal comment for your team or the client by adding text to the optional Comment field. This can be viewed when you or a team member clicks on a content item. |
| Schedule |
Schedule the content by using the Schedule field in this format yyyy-MM-dd HH:mm For example, 2020-03-04 17:45 would equate to March 4th, 2020 at 5:45pm using the brand's default timezone. Alternatively, you can just choose the desired day (for example: 2019-12-25) and we will automatically schedule the post the statistically best time for that day, the content, and selected accounts. |
| Category |
Categorize your new content by using the Category field in this format: Category 1, Category 2 |
| Shorten_link |
If you're sharing a link in the "Link" column, you can use the link shortener feature to automatically shorten that link into a "shaa.re" link. This feature is especially useful when sharing links to LinkedIn, since LinkedIn will sometimes have trouble processing links in their natural state. Shortening links going to LinkedIn prevents any issues like that from happening. To shorten your links, just provide either "TRUE" to shorten, or "FALSE" to not shorten in this column. |
Importing the CSV
- Select Create at the top of your Social app and click Content Library at the top of the page.
- At the top of your library, click the "gear" icon, and select Upload CSV Content from the menu.
- An upload field will appear. You can drag and drop the CSV file into the field, or click inside the field to select the file from your device.
Optional: Click Toggle Advanced to recycle the content, require approvals, add a watermark, or add content tags. - Click Upload Files.
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