How to Request Reviews
No matter how good the service, product, or customer experience is, it's tough to assume that every customer will leave a review. You can help encourage your customers to leave a review on your Top Rated Local® page with the Request Reviews tool.
How to Request a Review
Log in to Marketing 360. On the left-hand sidebar, click on Reputation to navigate to your Reputation Overview. This is where you can manage your reviews or business listing information on the Top Rated Local® platform.
Next, click on Request Reviews from the page menu.
Review Request Template
The platform will automatically build a review request email template for you to use. To use this template, click the Copy Template button, and paste it into your email provider.
Tip: To ensure your template is unique to your brand, make sure you fill out your Brand Profile assets page. Your template will have a button that says “Leave us a Review”. By default, this will link to your Top Rated Local profile.
If you would like the button to link to your Google or Facebook profile instead, you can change the default review link in the section above. Simply select the Set as Default option next to the link you want to use, and click Save.
Related Articles
Manage Your Top Rated Local® Profile Using the Reputation Dashboard
If you have claimed your Top Rated Local® profile, then you are ready to start managing your business profile and collecting reviews. You can edit your business details, read and respond to reviews, as well as ask your customers to leave reviews on ...Top Rated Local® Profile Showing Reviews for the Wrong Business
Top Rated Local® collects your business's online reviews by scanning Search Engine Results Pages (SERPs) for links that include a visible "star rating" (review schema). If you notice that reviews belonging to a different business have been ...Manage and Respond to Reviews
Maintaining a positive online reputation is essential for attracting new customers. You can manage and respond to the reviews on your Top Rated Local® listing in the Marketing 360® Reputation app. Find Your Business' Reviews Log in to Marketing 360® ...Add a Review Widget or Top Rated Local® Badge to Your Website
Adding a Top Rated Local® review widget or badge to your website is an effective way to display your positive reputation and build customer trust. You can customize the widget's appearance, placement, and functionality. Access Review Widgets and ...Reputation Overview
The Reputation app lets you manage all of your business listings in one place - such as your Top Rated Local® listing, or any third-party listings for your business on sites like Yelp, Bing, and Google My Business. The tabs at the top of your ...