Overview
Allow Third-Party Cookies ("My Email Dashboard Won't Load")
If you receive an error upon opening your Email app that looks like the image below, then it is likely because your internet browser is blocking Third-Party Cookies. If this happens, there should be a crossed-out "eyeball" icon in your internet ...
Understanding Apple Mail Privacy Protection
In September 2021, Apple launched Mail Privacy Protection (MPP), which gives Apple device users more control over their data. For subscribers that opt-in, email marketers will no longer be able to accurately determine: Whether an email has been ...
How to Create a Filter for Our Email Address
If you love our emails but you're having trouble with them landing in your spam folder, you can create a filter for our address! This will help our campaigns land in your inbox and avoid being marked as possible spam. Details are included below for a ...
Encourage Your Recipients to Make a Filter for Your Email Address
If you're having issues with the campaigns you send being marked as spam by recipients, you can encourage your subscribers to add you to an 'allow list' with a filter, or just simply add you to their contact list. Using email filters is much more ...
Add the Marketing 360® Sending Email Address to Your 'Allow List'
If you're having trouble either receiving your own emails or accessing our software, you should first make sure your domain name is verified. If that does not fix the issue, then you may want to ask your IT team to add our sending email addresses to ...
Share an Email Campaign With External Users
If you ever need to send a link to an email you've built with someone that isn't a Marketing 360® user, there are a couple options, depending on the status of the email. Share a campaign draft This can be handy option when you need to send a preview ...
Reasons to Avoid Using Purchased Email Lists
When building an email list, you must only send emails to subscribers who have explicitly consented or opted in to receive communication from your company. It is against our Anti-spam Policy to use a purchased email list for Marketing 360® Email. ...
Email Marketing Rules & Regulations / Laws
Email is one of the most effective marketing channels available today. It’s incredibly quick and easy to get started, and today’s email marketing tools make it simple for marketers of all levels to create a campaign, upload a list and send it out. ...
Why Recipients May Not See Images in Emails
If the recipients on your email list do not see images in your emails, it could be due to any of three main reasons: Their email provider blocks externally-hosted images. Their email provider does not support background images in emails. A firewall ...
View Which Recipients Opened Your Emails
By visiting the Reporting dashboard for your email campaigns, you can see which contacts on your email list opened your emails. When you open the Email app, a list of your recently sent campaign reports will show on your Overview page. Click on the ...
Create an Email Registration Pop-Up
When setting up an email campaign, it is important that you make it as easy as possible for users to add their email addresses to your list. You can create a pop-up form on your website that prompts users to sign up for your email newsletters. Create ...
Do you have permission to send emails to your list?
By using this software, you agree to comply with our email permission policy, which is a requirement of our Terms of Use. Sending emails to addresses without proven permission is considered spam, which can put you at risk of having your account ...
Authenticate Your Sending Domains for Emails
If you send emails using the Email app on Marketing 360®, it is required that you authenticate your sending domain (the domain name that is attached to the email address where you send emails from). This allows receiving mail servers to verify that ...
Approval Process for Sending Emails
To protect your email deliverability and avoid landing in spam folders, your account may be subject to approval before sending a campaign. Approvals are a standard practice for email service providers and serve to: Keep spammers off the platform. ...
Email Marketing Best Practices
Why Email Marketing is Essential Email campaigns are a powerful tool for constant business growth and communication. They help you: Communicate with both current customers and new prospects. Build brand awareness and foster brand loyalty. Generate ...
Glossary of Email Marketing Terms
Just getting started with email marketing? You can reference this comprehensive list to stay up to date with the latest email marketing phrases, terms, and regulations. Term Definition Anti-Spam Laws Anti-spam laws are laws around unsolicited emails ...
Launch the Email Setup Wizard
When you open the Email app for the first time, a setup wizard will automatically create three branded email templates for you. The app pulls this information from your Brand Profile. If you haven't filled out your Brand Profile yet, you'll be ...