Email Lists
Add a Survey When Unsubscribing from an Email List
The unsubscribe survey can be enabled on generic unsubscribe success pages and will help you to understand why subscribers leave your lists so that you can improve your email program. In this guide: Enable an unsubscribe survey for one of your ...
How to Prevent Spammers from Joining your Email List
If you use a form on your website for users to sign up for your Email Lists, you can require users to confirm that they are human to prevent spammers from signing up to your email list. You can do this by changing your Email List type from Single ...
View Which Users Unsubscribed From Your Email List
You can view which users on your email list are no longer receiving your emails, whether their emails "bounced" or if they unsubscribed from your list. You can also export the list of users in a CSV file. To view which users unsubscribed from your ...
Remove Fake Email Signups and Protect Your Lists
While list growth is usually something to celebrate, a sudden spike in subscribers could be a sign of trouble. A spambot is an abusive computer program that signs up a large number of real or fake email addresses to thousands of mailing lists. They ...
Understanding Deleted Email Subscribers
When you view your Email List engagement metrics, you may notice some subscribers listed as "Deleted". These subscribers can be found by selecting the Deleted tab when viewing an Email List. Typically, contacts in the Deleted tab have been manually ...
Resubscribe an Unsubscribed Email Address
If an email address that has unsubscribed from your email list by mistake, then you can reactivate their subscriber status. Resubscribe an email address To reactivate a previously-unsubscribed email address on an email list: Navigate to the Email app ...
Set up Confirmed Unsubscribe for Your Email List
You can control the steps that users take when they unsubscribe from your email list. You can choose from two options: Single-click unsubscribe - subscribers are immediately unsubscribed when they click on the unsubscribe link in your email. ...
Manage Your Email Suppression List
The suppression list is a special type of subscriber list. There is only one per account, and it contains email addresses you don't want to send to, to help protect your sending reputation. Email addresses on the suppression list can't be ...
Engagement Segments
Engagement segments let you monitor your subscribers' level of interaction with your emails. This is important because it's costly to continue sending to people who have lost interest, and doing so can also affect your deliverability. How engagement ...
Email List Segmentation
Segments are a useful way to divide a subscriber list into groups of people with common traits. After you create a segment, you can use it to: Send a campaign to a specific audience. Trigger a journey. Send journey emails to select groups of people. ...
Export Email List Subscribers
You can easily download your email list subscribers and their details as either a CSV (Comma Separated Values) or Tab delimited text file. Keep in mind that if you have multiple lists, each one must be exported individually. How to Export Your ...
Import Email Subscribers From a File
Prepare your file for importing Steps to import subscribers from the file You can import subscribers using a number of common file formats, even compressed files for the really large files. Accepted file formats include: Excel documents XLS, XLSX, ...
Create an Email List
Use email lists to organize separate groups of subscribers like customers or employees. Need to take it a step further? You can also break your lists down into segments. Segments are a useful way to divide a list into groups of people with common ...