Shipping & Pickup
Set up a Retail Delivery Fee for Colorado Customers on the Shop App
As of July 1, 2022, the state of Colorado is requiring a retail delivery fee on all deliveries by motor vehicle to a location in Colorado with at least one item subject to state sales or use tax. To comply with this new regulation, you will need to ...
Connect Real-time Rates From Carriers (USPS, UPS, FedEx, etc)
You can give your customers real-time shipping rates at checkout by connecting your online store to a carrier company. The system calculates these rates based on the order's weight, dimensions, and the customer's delivery address. Before you connect ...
Integrate ShipStation with the Shop App
You can connect your Marketing 360® Shop App with ShipStation to process your orders. There are three main steps to complete the ShipStation integration process, divided by each section below. 1. Connect Your Shop Within ShipStation Open your Shop ...
Offer In-store pickup
In addition to regular shipping, you can set up in-store pickup through your Shop App shipping settings. Your customers can stop by your location to pick up their orders instead of waiting for a delivery service to ship them out. Plus, customers ...
Set Free Shipping for Orders
Customers may often abandon their shopping carts because of the extra shipping costs. By offering free shipping options at checkout you can encourage your customers to complete their orders. There are a few different ways that you can set up free ...
Set Custom Shipping Rates Based on Subtotal or Weight
Go beyond flat rates by setting up custom shipping tables. This guide explains how to create table rates based on order amount or weight to ensure accurate shipping costs for your products. Overview If you need a more precise way to calculate ...
Set Order Pickup Specifications
In addition to regular shipping, you can set up order pickup through shipping settings. Your customers can stop by your location to pick up their orders instead of waiting for a courier service to ship them out. Plus, customers don’t need to enter ...
Adding Local Delivery for Orders
If you'd like to offer local delivery using your in-house staff, follow the steps below to set up delivery options so your staff can hit the road to get products to your customers! To begin, click Shop App from the Marketing 360 dashboard or from the ...
Set Up a Handling Fee
A handling fee is an additional charge added during checkout, in addition to the product's price, taxes, and shipping cost. A handling fee helps covers any additional expenses that you incur when shipping the order (for example, paying for gift wrap, ...
Local delivery
In addition to in-store or curbside local pickup, you can offer local delivery to your nearby customers if you deliver goods yourself or use a local delivery service. You can make it free or charge a delivery fee as well as offer it for orders ...
Buy and Print Shipping Labels
Shipping orders has never been easier. With the Shop App, you can buy and print a domestic or international shipping label via USPS from your Shop App dashboard. The Shop App will automatically choose the correct type of label based on the customer’s ...
Set Product-Specific Shipping Rates
Some products in your catalog may not fit into the general shipping calculation you set up on your Shipping & Pickup page. Products that require special packaging may cost more to ship. Or maybe you need to send certain products in a specific manner ...
Charge Flat Shipping Rates
You can charge your customers a flat shipping rate for any order, regardless of quantity. This is useful for merchants who want to deliver products themselves or offer their own fixed cost for different delivery methods such as Standard Ground or ...
Troubleshooting Shipping
If you run into shipping issues on your Shop app, it's usually due to one of two possible problems: your shipping methods are not showing up at checkout, or the shipping rates are higher or lower than expected. Please double check your settings for ...
Choosing the Right Shipping Strategy for Your Store
Before your first order, you must decide how you want to send your products to customers and how much to charge them for shipping. You can combine several shipping strategies in your store in order to cover all of your products and delivery ...